Carwiz Corfu Airport

“I don't recommend this car rental. They try to make extra turnover beside the ordinary fee you already paid at your agency.”

“Great car, fast service”

“Charged €210 for an insurance I never chose, after the agent's own terminal mistake Corfu "Airport" office, 17 September 2026, prepaid booking via Volotea / CarTrawler. First surprise: the office is not at the airport. It is a walk away from the terminal, across the main road, which is not what the booking suggested. With two very young children and luggage, that alone is a problem. Then the deposit. I presented a valid Visa Premier credit card in my name, with enough funds for the €800 excess, exactly as required. French cards show a prompt on the terminal, "Débit / Crédit". "Crédit" is a separate revolving-credit option with a low limit that cannot process pre-authorisations; the correct option for a deposit is "Débit" (printed as "Visa Comptant" on their receipts). The agent answered this prompt himself, four times, choosing "Crédit". All four attempts were declined with code 12. I explained the issue and asked to redo it with me selecting the option. He refused. I was told the only way to get the car was to buy their "Platinum Protection Package" for €209.97, otherwise my prepaid booking would be lost. Fifteen minutes later, the same card was accepted on the same terminal for €209.97. With children crying at the desk and no alternative, I paid under protest and signed. Reading the other reviews of this office, the €209 "full insurance" appears in several recent cases. After the rental, their escalation manager sent me the terminal receipts, confirmed in writing that the agent had selected "Crédit", then closed the case with "you signed and used the car". No refund. If you must rent here: expect a walk from the terminal, insist on answering the card terminal prompt yourself, and do not sign anything extra without a written reason. Complaints have been filed with CarTrawler, the European Consumer Centre and my card issuer.”

“Scam Burla , com update de carro Não teem disponível a reserva que foi feita, então dão como solução o update, que é um carro pior (velho) e justificam se dizendo que é melhor porque tem mais lugares. Não fazem o cancelamento da reserva, só a devolução do extra que pagamos, só fazem o cancelamento de reserva amanhã, obrigando a passarmos por o escritório novamente nas férias e sem carro. Vamos a polícia fazer um queixa por burla.”

“The car we hired here was terrible, poor gear box, exterior covered in scratches, interior parts broken and not cleaned before hire. The boot fell on my back twice whilst unloading shopping, meaning someone else had to hold it up to prevent this happening again. Parcel shelf was broken too. Service was okay from the people in the office. We didn't complain as it was an economy car and it had Aircon. Also, we discovered the roads (and driving) in Corfu are pretty terrible which convinced us to take out the highest price cover. You obviously have to pay twice the price for something decent.”