Grecotel LUXME Costa Botanica

“Je donne cet avis un peu tard, nous avons séjourné au Costa Botanica l'année dernière en septembre. Nous avons passé un merveilleux séjour. Le site est magnifique, l'environnement est magnifique, la décoration de l'hôtel est très soignée, de très bon goût et très qualitative à tel point que, en tant que décoratrice d'intérieur, j 'ai fais quelques articles sur mon site internet dessus. La formule tout inclus est incroyablement complète et attentionnée. Il y a toujours des espaces où s'installer, tout est propre, la chambre, dans un style épuré et colonial, était très agréable, spacieuse et nettoyée chaque jour avec le changement des bouteilles d'eau. Les repas et les choix de menus sont variés et très bien cuisinés... vraiment tout est parfait. C 'est vrai que nous n 'avons pas pu faire de balades en dehors de l'hôtel dû à la situation géographique mais cela n'a pas gâché notre séjour. Le seul point noir est les moustiques. En très grande quantité dès que le soir tombe et très agressifs. Dès le premier soir une quarantaine de piqûres ! Malheureusement impossible, malgré la beauté du site, de profiter des soirées, il faut se réfugier dans la chambre. Cela écourte les journées de vacance. Il faudrait traiter tous les espaces verts avec des maisons à lézards, installer des familles de chauves-souris, vérifier les points d'eau stagnantes et d'humidité...je pense qu'il y aurait des solutions et des solutions écolo. Nous souhaiterions vraiment beaucoup revenir cette année, la seule chose qui nous fait hésiter c'est ces moustiques.”

Note de 4 sur 5, sans commentaire écrit.

“Our stay at Costa Botanica in Corfu was absolutely wonderful from beginning to end. We had such a beautiful holiday, and we returned home with very special memories. The hotel itself is fantastic, but what truly made our stay unforgettable was the warmth, kindness and genuine hospitality of the people working there. From the moment we arrived, we felt very welcome. Mrs. Eva, the General Manager, received us with such warmth and kindness and made sure we felt comfortable from the very beginning. She also helped us arrange reservations for all the restaurants, and throughout our stay she surprised us with thoughtful details that we truly appreciated. Thank you, Eva, for making us feel so special. Our room was very comfortable, spotlessly clean and had a spectacular view of the sea. Waking up to that view every morning was simply beautiful. The beach is fantastic, the swimming pools and gardens are lovely, and there are so many different areas to enjoy that you can easily spend your whole holiday at the resort without getting bored. We also loved the Spa, where we were able to completely relax and enjoy a fantastic massage. It was exactly what we needed during our holiday. A very special thank you goes to Mr. Stamatis for his incredible kindness and to Maria Scorda for her attention, warmth and all the thoughtful details during our stay. We would also like to thank Maria, Paulina, Spiros Ferentinos, Efi, Ioanna, Katerina and Amalia from Front Office for always being so friendly and helpful, as well as Spiros and Tasos the grooms. At the Fine Dining restaurant, Matina Pappa made our experience even more special with her wonderful service. One of the highlights of our holiday was the fantastic wine tasting with Georgia. We absolutely loved it! She made the experience interesting, enjoyable and memorable. We would definitely recommend the wine tasting to other guests — it was amazing. Breakfast was another pleasure every morning. Thank you to Maria (the sweet girl with blonde tips of hair, specified because not sure how many maria’s are working here) for the great service and especially to Suzana from the kitchen, who remembered exactly how I like my eggs and prepared them perfectly for me. Those small personal touches make such a difference. Thank you also to Jenny for her lovely recommendations about places to visit in Corfu. We really appreciated her advice and enjoyed discovering the island. Our thanks also go to Angeliki, Chara and Veronica for their wonderful service, and a particularly special mention for Isaac, who always seemed to know exactly what we wanted. He had our drinks ready just the way we like them, often before we even had to ask! That kind of attention made us smile every time and made us feel truly looked after. And finally, a very heartfelt thank you to Mrs. Eva from Housekeeping. Our room was always immaculate, but even more importantly, she treated us with such kindness and warmth. She helped make the hotel feel not just like a place where we were staying, but like a home away from home. The facilities, the beautiful surroundings, the beach, pools, restaurants, Spa and views all made our holiday wonderful, but the real heart of Costa Botanica is its people. The kindness and personal attention we received made us feel almost like part of a family. To the entire team: THANK YOU from the bottom of our hearts for making our holiday so special. We arrived as guests and left with wonderful memories and great affection for so many of you. Costa Botanica is absolutely a place worth returning to — and we sincerely hope we will be back! ❤️ With love and gratitude from the Netherlands, Cristina, Peter & Megan Bull”

“Η Διαφορά ειναι..... η Μυρωδιά και η Οικειότητα . Η Διαφορετικότητα είναι η Ταυτότητα του brand name . Σαν λήπτης Υπηρεσιών 25 χρόνια , όποια και να επιλέξης το χαμόγελο και ο επαγγελματισμός είναι η Σφραγίδα της Οικογένειας. Συγχαρητήρια.”

“The hotel has beautiful infrastructure and impressive public areas, and the water park is a major attraction. However, there is a significant disconnect between the luxurious exterior and common areas and the actual guest rooms. I strongly believe management needs to pay closer attention to negative reviews, as many issues raised by previous guests still seem to be happening. The explanation that this is a "non-conventional 5-star hotel" is not convincing: a hotel either meets the standards it advertises or it doesn't. It feels like an excuse to keep the appeal of five stars while falling short. Guests arrive with expectations based on the advertising and website, and leave disappointed. Rooms: We were moved to a different room, but neither was an improvement. I chose the second simply because it had a closet and a double bed. Neither looked like the rooms shown in the hotel's advertising or website. Buffet: Good the first few days, but the lack of variety became very noticeable, with essentially the same food every day. Restaurant staff were sometimes friendly and attentive, and other times ignored us. When concerns were raised, some responses felt defensive and even aggressive, despite a polite tone. Shows: A mixed experience. Some were genuinely very good, while others seemed designed primarily for children. The mosquitoes seriously affected the enjoyment of the outdoor entertainment, and it was hard to relax. Excursions: The boat trip to the Old Town was interesting in concept, but the journey was far too long compared with the very short time spent there. We also booked a village excursion that was not properly explained beforehand. When I wanted to cancel, the representative told me "people were dying to go there," that it wasn't just about the beach, and that I'd have to pay a penalty. We went, and it was as disappointing as I expected. Guests deserve a clear, accurate explanation of what an excursion includes before being pressured to keep a booking. Spa: By far the highlight of our stay. The staff were extremely kind and professional, the service was a 10/10, and it was the only part of the property that truly matched what I'd expect from a 5-star hotel. Mosquitoes: This cannot be overstated and was one of the worst aspects of the stay. The rooms had no mosquito nets or adequate protection, and despite using the hotel's repellent, my skin was covered in bites. I returned to Luxembourg worried about a mosquito-borne illness. I can't say I contracted anything, but the extent of the bites was alarming. The hotel should invest in much more effective pest control and fumigation, and better protection in rooms and outdoor areas. Overall: The property has enormous potential. The architecture, water park, spa, and some entertainment are impressive, but the experience does not consistently match the luxury image in the advertising. I hope management takes the negative reviews seriously and addresses these recurring issues rather than explaining them away. Guests deserve transparency, consistency, and service that matches the expectations the hotel creates.”